Refund & Cancellation Policy

Last updated: March 2, 2026

1. Scope

This policy applies to purchases/subscriptions for software licenses and related digital services sold through this website.

2. Cancellation

• You may cancel auto-renewal any time before the next billing cycle.
• Cancellation stops future billing and does not retroactively cancel already consumed periods.

3. Refund Eligibility

• Refund requests must be submitted within [Add Refund Window, e.g., 7 days] of purchase.
• Refunds may be approved for duplicate payments, technical non-delivery, or accidental overcharge.
• Refunds may be denied where service was substantially consumed or where abuse/fraud is detected.

4. Non-Refundable Cases

• Change of mind after successful activation and substantial use.
• Failure to meet unsupported system requirements disclosed in documentation.
• Downtime/outages caused by third-party infrastructure beyond reasonable control.

5. Refund Process

To request a refund, email support@jdsancontrols.com with your registered email, order ID, and reason. Approved refunds are processed to the original payment method within [Add Timeline, e.g., 7-14 business days].

6. Chargebacks

If you raise a chargeback without contacting support first, we reserve the right to suspend related accounts/licenses during investigation.

7. Contact

Billing and refund support: support@jdsancontrols.com