Privacy Policy

Last updated: March 2, 2026

This Privacy Policy explains how Jdsan Controls ("we", "us", "our") collects, uses, stores, and protects personal data when you use our website and software download services.

Jurisdiction: This policy is intended for an India-based business and aligned with applicable Indian law, including the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and related rules.

1. Personal Information We Collect

  • Identity and account data: name, email address, username, password hash.
  • Transaction and billing data: payment status, license tier, subscription records (payment card data is processed by third-party payment providers).
  • Technical data: IP address, browser type, user-agent, device/session metadata.
  • Usage data: login activity, download activity, support requests, bug reports, and feature requests.
  • Communication data: messages submitted through contact/support forms.

2. Why We Collect Personal Information

  • To create and manage user accounts.
  • To issue and validate licenses.
  • To deliver secure software downloads.
  • To provide customer support and respond to requests.
  • To prevent fraud, abuse, and unauthorized access.
  • To comply with legal, regulatory, and contractual obligations.

3. Legal Basis and Consent

We process personal data for legitimate business purposes, performance of contract, legal compliance, and where required, based on user consent.

4. Sharing of Data

We may share limited data with trusted service providers (for example: hosting, storage, analytics, email, and payment processing) only as necessary to operate services. We do not sell personal data.

5. Data Retention

We retain personal data only as long as necessary for account management, support, compliance, dispute resolution, and security auditing.

6. Security Measures

We use reasonable technical and organizational safeguards, including access controls, authentication controls, and transport security, to protect personal data.

7. Your Rights

Subject to applicable law, you may request access, correction, update, deletion, or withdrawal of consent regarding your personal data.

8. Cookies and Tracking

We may use essential cookies/session storage for login, security, and service functionality. Optional analytics cookies may be used where configured.

9. Cross-Border Processing

Your data may be processed on servers located outside India by our service providers, subject to applicable safeguards and lawful transfer mechanisms.

10. Grievance and Contact

For privacy concerns or rights requests, contact:

Grievance Officer: Durgaram Jayavanan
Email: support@jdsancontrols.com
Address: Chennai, India

11. Policy Updates

We may update this policy periodically. Continued use of the website after updates indicates acceptance of the revised policy.